How to Link Accounts

 

CollectMax allows users to link like accounts together.  Users can link debtor accounts owed to different client for fast easy access from one account to another and use linked variables in the documents.

1.  From the main menu of CollectMax click the   button.

2.  Find the first Debtor/Consumer Account you wish to link.

3. On any tab, find the Link Field.

4. Enter a number or group of characters into the Link field. These numbers/characters should be something unique between the two or more accounts such as an address or Social Security Number that will not be on any other account.


Note: When choosing the numbers/characters to link accounts, please remember to use something unique so that no other accounts are incorrectly. Something unique like addresses or Social Security Numbers work best. CollectMax does automatically link accounts by SSN on the Debtor/Consumer Tab.

Accounts can have a number in the Link Field but not be linked to another account.  If an account is linked, an Red number box will appear with the number of linked accounts.

5. Click the button to add the Link Number to this account.

6. Click the button and Find the next Debtor/Consumer Account to link to the first account.

7. On any tab of the account, find the Link Field.

8. Enter the same number or characters that were entered on the first account. These must be exactly the same for the accounts to link properly.

9. Click the button to add the Link Number to this account and link the two accounts.

10. Continue steps 6-9 above until all accounts are linked.

How to View Linked Accounts

When working accounts, CollectMax allows users to see the linked accounts and move easily to another linked account.

1.  From the main menu of CollectMax click the   button.

2.  Find the first Debtor/Consumer Account you wish to link.

3. On any tab, find the Link Field.

4. If you see a number in a Red Block, the account has other linked accounts. The number in the red box will indicate how many accounts are linked including the account you are currently viewing.

5. To view linked accounts, click the button to display the Account Links Screen.

An arrow will display which account you are currently viewing.

6. Select the account to view.  Click the button, to be taken directly that account.

How to Add a Linked Account Flash Message

CollectMax allows you to have a flash message appear when accessing an account to alert you that this account is linked to other accounts.

1. From the Main Menu Bar of CollectMax, select System, System Options.

2. Select the tab from the CMWin Configuration Screen.

3. Check the box next Put an Flash Message in the account is linked option.

4. Click the button to turn this option on for all Users.  Users must exit and log back into CollectMax before the option will take effect.